Lets talk about usability
I was just registering on the HP website (trying to buy a printer) and this is the password requirement.
“Your new password must be a minimum of 6 characters and composed of at least 3 of the following alphanumeric combinations: lower case letters, upper case letters, numbers and/or special characters (@#$&*, etc). “
How could that possibly be necessary and what does it even mean? What are they doing on that HP website that is so secure they are going to force me to use a password I will forget? The only thing they have accomplished with this requirement is to create a need for customer service department. So people can call in and have their password reset. Either that or they will just go away.
Another example:
Earlier today I was in the middle of West Valley/No Where Utah and I was desperate for some food. Then I found a Taco Bell/KFC and I noticed a lot of things you already know about but this time, for some reason, I was thinking about UI. They had done many things right.
They have a package with a very large napkin, wet whipe, salt and peper and a spork. Only one thing to grab and you are on your way…after all it is supposed to be fast food right?
The spork by itself is a great user experience and it probably saves a ton of money. I wish they had silverware sets at bed bath and beyond with sporks in them.
They also had the sauces color coded. Yellow = mild, Orange = Medium, Red = Hot. You don’t have to read anything to get that immediately. But if you did happen to read them they have clever messages on them they took something boring and made it slightly less that way.
They took my name instead of assigning me a number. My name is easy to remember, a number is impersonal and I have to study a tiny cryptic piece of paper to find it.
You may not like the burritos but they did a good job with the usability.

Hate to get tic tacky. KFC and the spork are married. Even though last I heard Pepsi owns both of those companies now. There was once a man who loved his chicken. Don’t mix his sporks with crappy tacos from “the fake border”.
Speaking of the border McCain/Obama & her, wants to build a wall around. Thinking of that slogan “run to the border” I don’t think that would be to popular right now, I hope people stop thinking that Latin people are taking there jobs. I bet its people in the south who get drunk and sing that dumb Alabama song and salute a confederate flag (I hate those guys, I say we trade them for people who want to live in the U.S). Its sad a big majority of our country neighbors come here and take a job that I don’t know many people outside of High School who would take those jobs. If Mexico and other South American countries don’t have jobs their people want, I think people need to go listen to some Neil Diamond and take a good look at Lady Liberty. When it comes to running to the border I think Americans need to freaking chill. Come on in amigos!
I really hate those southern people who have that confederate flag. They invented “White Trash”! If the South were to rise again it would fall out of the trailer drunk, naked and stupid.
I agree the spork is awesome.
[...] A few months ago I posted about the horrible UI experience when trying to buy a printer on the HP website. [...]